Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Data"). This includes information you provide directly to us and information we collect automatically.

Personal Data You Provide:

• Contact Information: Name, email address, phone number, and mailing address.
• Travel Details: Passport information, date of birth, gender, emergency contact details, and travel preferences (e.g., dietary restrictions, seating preferences, loyalty program numbers).
• Financial Information: Credit card details or bank account information for payment processing (collected securely and not stored longer than necessary).
• Communication Data: Records of your correspondence with us, including emails and phone calls.

Information Collected Automatically:

When you visit our website, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and information about your activity on our site (e.g., pages viewed, time spent). This is primarily collected through cookies and similar tracking technologies, as detailed in our separate Cookie Policy.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide and improve our travel advisory services:

• To Fulfill Travel Services: To book and confirm your travel arrangements, including flights, accommodations, tours, and transfers with third-party suppliers.
• Communication: To send you confirmations, updates, and important information regarding your itinerary.
• Personalization: To tailor our service offerings and recommendations to your specific travel preferences and history.
• Marketing: To send you promotional materials, newsletters, and special offers, where permitted by law and based on your consent.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing and Disclosure of Your Information

We only share your Personal Data with third parties when necessary to provide our services or when legally required.

Third-Party Travel Suppliers:

We must share essential Personal Data with airlines, hotels, tour operators, and other third-party suppliers to facilitate your bookings. We only provide the information necessary for them to fulfill their services.

Service Providers:

We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, website hosting, and analytics. These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.

Legal Requirements:

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.

4. Data Security and Retention

We implement a variety of security measures to maintain the safety of your Personal Data. We use secure servers and encryption technologies to protect sensitive information transmitted online.

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the duration of our business relationship and to satisfy any legal, accounting, or reporting requirements.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

• Right to Access: The right to request copies of your Personal Data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: The right to request that we erase your Personal Data, under certain conditions.
• Right to Object: The right to object to our processing of your Personal Data, under certain conditions.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the Contact section below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.